Recommendations

By

Problems


  • Miscommunication
  • Client Information is incorrect in the system
  • System lagging
  • Duplicate Accounts
  • Errors with Scheduling
  • Payment errors
  • Database errors
    • does not connect to POS System in order to link to Salesforce



Recommendations
  • Customer Lockout
    • If a customer is not active for ~90 days, GSS will receive a notification that the account has not been used
  • Creating a app for Parent Portal
    • Easier for schedule reminders, creating appointments, etc.
    • Makes Parent Portal more user friendly
  • Install a kiosk for more accurate attendance to prevent scheduling errors


Comments

Post a Comment